Lucianne Turner

Head Receptionist

image of a veterinarian examining a dog

About Lucianne

I started my veterinary career here at Northwest Referrals and have grown into my current role as Head Receptionist over time. What kept me here — and what shaped the direction of my career — was the opportunity to lead a team and help clients navigate some genuinely difficult moments in their pets' lives.

That's what I find most meaningful about this work: being a steady, helpful presence for people when they need it most.

Outside of work, I'm usually in a pair of wellies — either at the yard with my horse Pagan, or out walking my Weimaraner, Rogue.

Work with our team

Whether you're a veterinary professional seeking specialist support or a pet owner looking for expert care, we have a clear pathway for you.

I’m a referring vet

Fast online referral, 24-hour response, detailed reports, and a dedicated WhatsApp line for case queries. Your client is in specialist hands from day one.

Submit a referral →

I’m a pet owner

You can come directly to us, no GP-style referral required. Get a fixed-price consultation with a named advanced practitioner, with full support throughout your pet’s care.

Book a consultation →