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Get care
You don’t need a referral from your vet to come to us. Northwest Referrals is open to self-referring pet owners, and we see every patient within 24 hours. You’ll be looked after by a named advanced practitioner, given a clear explanation of what we find, and quoted a fixed price before anything begins.
For pet owners
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Your regular vet handles the day-to-day. A referral centre handles what requires advanced equipment or post-graduate clinical expertise, complex neurological conditions, orthopaedic surgery, detailed MRI and CT scanning, soft tissue procedures. Our team holds qualifications that go beyond standard MRCVS registration.
You’ll find us in Wigan, but clients come from across the UK. We have clients travel from Birmingham, Newcastle, and further afield because our pricing and our team are worth the journey.
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We provide a full written estimate before any procedure. The price you approve is the price you pay. We also offer 0% interest-free payment plans through DivideBuy, ask our team for details when you book.
Our Wigan facility was designed around the cases we see, purpose-built spaces for advanced imaging, dedicated surgical theatres, and comfortable recovery areas for patients staying with us. The team you see in the photos are the team you'll meet. What you see is what we are: focused, skilled, and genuinely invested in every animal that comes through our doors.
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Hear from veterinary professionals and pet owners who rely on our team for seamless referrals, clear updates, and advanced care.
I am so grateful to Northwest Referrals for operating on my dog who had IVDD of the neck for 10 weeks and was in a lot of pain.
We have been seen the next day, CT scan confirmed slipped disc already suspected after quick examination. Surgery was the same day, he has been recovering amazingly quick and well, his cut healed perfectly and we cannot thank all the team enough!
I honestly cannot rate this referral centre highly enough!
![[team] image of individual team member (for a pet store)](https://cdn.prod.website-files.com/6989f158f306c4d3753e7894/69d8d206520dc195d4838377_Avatar_4.svg){kind=avatar}
Had an MRI for my chihuahua. Results came back quickly. The vet was professional, and all the staff was very nice to us. The price was reasonable as well.
It’s always going to be expensive when it comes to being referred by your own vet. The great thing about Northwest Referrals is the costs are all up front.
If I could give 20 stars I would. I spoke to Amanda who was super helpful and gathered as much info as she could after speaking to the vets/surgeons.
We travelled from Birmingham… The bill was exactly what we had been quoted.
Not only were they a third cheaper, our assigned vet was professional and explained everything in detail.
Every decision we make is guided by our commitment to clinical excellence, accountability, respect, and evidence-based practice.
We follow the highest standards in the industry
No surprises when it comes to the care we offer
Advanced practitioner led with exceptional outcomes
Speed and efficiency when it comes to your pet's health
Quick answers for vets and pet owners about referrals, services, and what to expect.
Yes. Most of our procedures are covered by pet insurance policies. We provide a detailed, itemised invoice for every case, which makes the claims process straightforward. We can also assist with pre-authorisation requests. Please bring your insurance details to your appointment, or contact us in advance if you need guidance.
We provide a full, itemised written estimate before any procedure begins. The price in that estimate is the price you pay, it doesn’t change once approved. We’re one of the only referral centres in the UK to operate this way, and we’ve done so since 2008. No hidden fees, no end-of-treatment surprises.
No. While the majority of our cases come via veterinary referral, we welcome self-referring pet owners directly. You can book a consultation through our website. If you’re self-referring, it’s helpful to bring any recent vet notes or clinical history with you.
Complete our online referral form which takes under 5 minutes. You can also refer via our dedicated WhatsApp service by scanning the QR code on our contact page. Our team will review your submission and confirm the appointment, typically within a few hours. For urgent cases, call us directly on 01942 242001.
Still have questions?
We're an extension of your primary vets and give them the comfort, guidance and assistance they need to ensure your pet is taken care of to the highest standard possible.
Every decision we make is guided by our commitment to clinical excellence, accountability, respect, and evidence-based practice.
