Advanced Care, Outstanding Results

Northwest Referrals is a RCVS Outstanding accredited referral centre in Wigan. We deliver advanced neurology, orthopaedics, soft tissue surgery, and advanced imaging with fixed, transparent pricing and fast availability.

  • RCVS Outstanding
  • Fixed Transparent Pricing
  • Experienced Practitioners

Award-winning veterinary care you can trust

5.0
(92)

Here to help, however you arrive

Whether you're a veterinary professional seeking advanced support or a pet owner looking for exceptional care, we have a clear pathway for you

FOR VETERINARY PROFESSIONALS

Efficient referrals, rapid updates, and direct clinical support.

1

Submit Case

Quick online submission with all case details

2

Practitioner Review

Assessment within 12 hours

3

Treatment Plan

Coordinated care with detailed reporting

Refer a Case →

For pet owners

Advanced care for your pet, clear pricing, and support throughout your journey.

1

Book Consultation

Schedule with our advanced team

2

Assessment

Comprehensive evaluation and diagnosis

3

Coordinated Care

Treatment with transparent pricing

Book a Consultation →

Our services

From MRI and CT scanning to complex neurology and orthopaedic surgery, all under one roof, all at a fixed price.

MRI Scans

Advanced magnetic resonance imaging for precise diagnosis.

CT Scans

High-resolution 128-slice CT imaging for bone, joint and soft tissue.

Orthopaedics

Our orthopaedic surgeons use advanced surgical techniques to restore your pet's mobility and enhance their quality of life.

Neurology

Fractures, joint conditions and ligament repairs

Arthroscopy

Arthroscopy (or scoping a joint) is a minimally invasive technique to perform surgeries in the joint.

Ultrasound

Our non-invasive ultrasound imaging provides vital insights into your pet’s internal organs, aiding in the diagnosis and monitoring of various medical conditions.

Endoscopy

The endoscopic procedure is a procedure to view internal structures and diagnose and treat illness.

BOAS Surgery

Airway surgery to improve breathing in brachycephalic breeds.

TECA

A major surgical procedure designed to provide permanent relief for pets suffering from severe, end-stage ear disease.

Our core values:
CARE

Every decision we make is guided by our commitment to clinical excellence, accountability, respect, and evidence-based practice.

Compassion

We never compromise on the quality of care given to our patients. Every animal that comes through our door is treated with the same attention and dedication, from the initial consultation to the moment they go home. We care about outcomes and about the families waiting for news.

Accessibility

We believe advanced care should be within reach. That means transparent, fixed pricing from the start, no hidden costs, no surprises at the end. We also offer 0% interest-free payment plans and a nationwide ambulance service, so geography and finances are never a barrier to getting your pet the care they need.

Responsiveness

We guarantee to see every referred patient within 24 hours. For emergencies, we aim for same-day appointments. Referring vets receive reports within 24–48 hours of the scan, and our dedicated WhatsApp service means you can reach our team any time, no hold music, no waiting.

Experience

Northwest Referrals has been operating for almost 50 years. Our team of advanced practitioners holds advanced qualifications in surgery, imaging, neurology and orthopaedics with over 30 years of combined experience. We were among the first practices in the country to introduce fixed pricing for advanced imaging, back in 2008.

How our fixed-price promise works

We've streamlined our referral process to make advanced care accessible and efficient for your practice.

We assess your pet’s needs

Your pet is seen by a named practitioner who reviews their history and carries out a thorough clinical examination. We’ll discuss what we’ve found and what we recommend, in plain English.

You receive a full, itemised estimate

Before any procedure begins, we provide a written, itemised estimate covering all costs: the procedure, anaesthetic, imaging, and follow-up. You’ll see exactly what you’re approving.

You approve and the price is fixed

Once you confirm, the price is locked. We don’t add to it. If unforeseen clinical complications arise during a procedure, we discuss this with you before proceeding, we never present a surprise bill after the fact.

the northwest team

Meet the advanced practitioners behind your pet’s care

Our team of advanced practitioners brings together advanced expertise in neurology, orthopaedics, soft tissue surgery, imaging, and cardiology. Every case is led by a named advanced practitioner and you’ll always know who is looking after your pet and why.

What sets us apart

  • RCVS Outstanding accreditation: independently assessed, the highest standard of veterinary care.
  • Fixed pricing since 2008: we were one of the first in the country. You see the full cost before you approve.
  • 24-hour guarantee: every referral is seen within 24 hours. Emergency cases same day.
image of a veterinarian examining a dog

Trusted by the best

4,100+

patients treated annually

99.99%

client satisfaction

104+

referring practices partner with us

Partnerships built on trust

Hear from veterinary professionals and pet owners who rely on our team for seamless referrals, clear updates, and advanced care.

I am so grateful to Northwest Referrals for operating on my dog who had IVDD of the neck for 10 weeks and was in a lot of pain.

image of a veterinarian examining a dog
Riley Bennett
GOOGLE

We have been seen the next day, CT scan confirmed slipped disc already suspected after quick examination. Surgery was the same day, he has been recovering amazingly quick and well, his cut healed perfectly and we cannot thank all the team enough!

image of pet grooming services (for a veterinary clinic)
Danuta Sosna
GOOGLE

I honestly cannot rate this referral centre highly enough!

[team] image of individual team member (for a pet store)
Helen Farrell
GOOGLE

Had an MRI for my chihuahua. Results came back quickly. The vet was professional, and all the staff was very nice to us. The price was reasonable as well.

image of the clinic reception area (for a veterinary clinic)
Adrian Kramcśak
GOOGLE

It’s always going to be expensive when it comes to being referred by your own vet. The great thing about Northwest Referrals is the costs are all up front.

image of a vet assisting an animal
Matt Hart
GOOGLE

If I could give 20 stars I would. I spoke to Amanda who was super helpful and gathered as much info as she could after speaking to the vets/surgeons.

image of an educational seminar in progress at a veterinary clinic
Jessica Punton
GOOGLE

We travelled from Birmingham… The bill was exactly what we had been quoted.

image of an educational seminar in progress at a veterinary clinic
Phil Hughes

Not only were they a third cheaper, our assigned vet was professional and explained everything in detail.

image of an educational seminar in progress at a veterinary clinic
Soranie

Your questions, answered

Quick answers for vets and pet owners about referrals, services, and what to expect.

Do you accept pet insurance?

Yes. Most of our procedures are covered by pet insurance policies. We provide a detailed, itemised invoice for every case, which makes the claims process straightforward. We can also assist with pre-authorisation requests. Please bring your insurance details to your appointment, or contact us in advance if you need guidance.

How does your fixed-price guarantee work?

We provide a full, itemised written estimate before any procedure begins. The price in that estimate is the price you pay, it doesn’t change once approved. We’re one of the only referral centres in the UK to operate this way, and we’ve done so since 2008. No hidden fees, no end-of-treatment surprises.

Does my pet need a referral from their vet?

No. While the majority of our cases come via veterinary referral, we welcome self-referring pet owners directly. You can book a consultation through our website. If you’re self-referring, it’s helpful to bring any recent vet notes or clinical history with you.

How do I refer my patient to Northwest Referrals?

Complete our online referral form which takes under 5 minutes. You can also refer via our dedicated WhatsApp service by scanning the QR code on our contact page. Our team will review your submission and confirm the appointment, typically within a few hours. For urgent cases, call us directly on 01942 242001.

Still have questions?

Get in touch

You can send WhatsApps directly to our team with questions for cases, referrals, pricing inquiries or even checking in on your inpatients!

Whatsapp

07538 954405

Northwest Referrals, 19 Caroline, Wigan, WN3 4EL

Get directions →